Delivery

Delivery Information

We deliver across the United States, from a single gift to a full celebration. Every delivery is hand-packed and tracked from our studio to the door.

Coverage

Nationwide, across the United States

Cost

Varies by order — calculated at checkout based on size, gift type, and delivery speed

Standard Timeframe

48–72 hours from confirmed order

Rush & Event-Day

Members: message the concierge for same-week and event-day delivery, subject to availability.

Delivery Timeframes & Cutoffs

Most orders arrive within 48–72 hours of your order being confirmed. To make that window, place your order by 12:00 PM local time — orders received after that cutoff begin processing the next business day. If your gift is tied to a specific date — a birthday, an anniversary, an event — we recommend ordering a few days ahead wherever possible. For rush requests or a guaranteed delivery date, reach out to our team directly and we'll do what we can to accommodate, subject to availability.

Corporate & Multi-Recipient Gifting

Corporate gifting, multi-recipient programs, and event deliveries are handled a little differently. Because these often involve several delivery addresses, staggered drop-off dates, or on-site event coordination, we recommend a lead time of 5–7 business days so our team can plan the logistics properly. When you submit a corporate enquiry, let us know your preferred delivery date and location and we'll confirm a realistic timeline with you directly.

Receiving Your Gift

Every gift is hand-packed with care, with extra protection for fragile or delicate items. If nobody's available to receive the delivery, our courier will follow standard protocol for the address — attempting to leave it in a safe location where possible, or arranging redelivery or pickup. You'll receive order and delivery updates by email, so you always know where things stand.

Where We Ship

We currently deliver across the United States only and don't yet offer international shipping. If you're arranging a gift from outside the US, get in touch and we'll see what we can do.

Delivery windows above are estimates, not guarantees — they can shift during peak seasons, extreme weather, or high-demand periods such as major holidays. For anything time-sensitive, the earlier you order (or the sooner you reach out to our team), the more options we have.

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